Privacy Policy

Last updated: 18 September 2026

1. Who We Are

Ember and Motion is a creative platform operated by Mr. Noire Co.

For the purposes of UK data protection law, the data controller is:

Mr. Noire Co.
trading as Ember and Motion
United Kingdom
Email: Support@emberandmotion.com

This Privacy Policy explains how we collect, use, store and protect personal information when you visit the Ember and Motion website, submit an enquiry, communicate with us or commission work from us.

2. Information We Collect

Depending on how you interact with Ember and Motion, we may collect:

Enquiry and contact information

  • First and last name

  • Email address

  • Base city or location

  • Discipline or area of work

  • Type of enquiry

  • Project information

  • Portfolio, website, social media or reference links you choose to provide

  • Any other information included within your enquiry

Commission and project information

If an enquiry develops into a commission, we may also collect information reasonably required to develop, manage and deliver the project, including:

  • Contact details

  • Project requirements

  • Creative preferences

  • Availability and scheduling information

  • Locations

  • Production correspondence

  • Agreements and consent records

  • Invoices and payment records

  • Information voluntarily provided during project development

Where a project requires more personal or sensitive information, this will only be requested where relevant and appropriate to the work.

Website information

When you visit the website, certain technical information may be collected automatically, including:

  • IP address

  • Browser and device information

  • Pages visited

  • Website interaction data

  • Cookie and similar technology information

Further information is provided in our Cookie Policy.

3. How We Use Your Information

We may use personal information to:

  • Receive and respond to enquiries

  • Assess whether a proposed project is suitable for Ember and Motion

  • Discuss, develop and quote for commissions

  • Arrange meetings, filming and production

  • Prepare agreements and production documentation

  • Deliver commissioned work

  • Process and maintain payment and accounting records

  • Maintain records of correspondence and project decisions

  • Protect the security and operation of the website

  • Resolve disputes or enforce agreements

  • Meet legal, regulatory and accounting obligations

We do not sell personal information to third parties.

4. Our Lawful Bases

Under UK data protection law, we rely on different lawful bases depending on why information is being processed.

Contract and steps before entering into a contract

We use this basis where information is necessary to respond to a commission enquiry, prepare a proposal or agreement, manage a commissioned project or provide agreed services.

Legitimate interests

We may process information where reasonably necessary for the operation and protection of Ember and Motion and Mr. Noire Co., including managing enquiries, maintaining appropriate business records, preventing misuse of the website and protecting our legal interests.

Where we rely on legitimate interests, we consider those interests against the rights and interests of the individual concerned.

Legal obligation

We may retain or process information where required to comply with legal, tax, accounting or regulatory obligations.

Consent

Where consent is legally required, including certain non-essential cookies or optional marketing activity, we will ask for it separately. Consent may be withdrawn at any time.

5. Enquiries and Commission Selection

Submitting an enquiry does not create a contract or guarantee that Ember and Motion will accept a project.

Information submitted through the Enquire form is used to understand the proposed project and determine whether it is appropriate for the platform.

Where an enquiry is not taken forward, we may retain relevant correspondence for a limited period for administration, record keeping and to understand previous contact.

6. Payments

Where payments are accepted through the website or a third-party payment provider, payment information may be processed by that provider.

Ember and Motion does not need to receive or store complete payment card details where payments are handled directly by the payment provider.

Payment and transaction records may be retained where necessary for accounting, contractual and legal purposes.

7. Who We Share Information With

Personal information may be shared where reasonably necessary with service providers supporting the operation of Ember and Motion, including:

  • Squarespace, which hosts and supports the website

  • Google Workspace, which may be used for business email, documents and communications

  • Payment processors where online payments are used

  • Professional advisers where required

  • Production personnel or contractors where necessary for an agreed project

  • Authorities or regulators where disclosure is legally required

We only share information where there is a legitimate reason to do so.

Production collaborators and contractors should only receive information reasonably necessary for their role.

8. International Processing

Some technology and service providers used by Ember and Motion may process or store information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be relied upon where required by UK data protection law.

9. How Long We Keep Information

We do not keep personal information indefinitely without reason.

As a general approach:

  • Unsuccessful or preliminary enquiries may normally be retained for up to 24 months

  • Commission and project correspondence may normally be retained for up to 6 years after completion where reasonably necessary for contractual, administrative or legal record keeping

  • Financial and accounting information is retained for the period required under applicable law

  • Consent and agreement records may be retained for as long as reasonably necessary to demonstrate the permissions applicable to the relevant work

  • Website and technical information is retained according to the settings and retention periods of the relevant website, analytics and security services

Information may be deleted earlier where there is no longer a legitimate or legal reason to retain it.

10. Cookies and Similar Technologies

The website may use cookies and similar technologies for functions such as:

  • Website operation

  • Security

  • Remembering preferences

  • Analytics

  • Understanding website performance

Where consent is required for non-essential cookies or similar technologies, those technologies should not be activated until the appropriate choice has been made.

More detailed information is available in the Cookie Policy.

11. Marketing

Submitting an enquiry does not automatically subscribe you to marketing communications.

Where Ember and Motion introduces optional email marketing or similar promotional communications, appropriate consent or another lawful basis will be used where required.

You may opt out of marketing communications at any time.

12. Security

Reasonable organisational and technical measures are used to protect personal information against unauthorised access, loss, misuse, disclosure or alteration.

However, no website, email system or internet transmission can be guaranteed to be completely secure.

13. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights including:

  • The right to be informed about how your information is used

  • The right to access personal information held about you

  • The right to request correction of inaccurate information

  • The right to request deletion of information in certain circumstances

  • The right to restrict certain processing

  • The right to object to certain processing

  • The right to data portability in certain circumstances

  • The right to withdraw consent where processing relies on consent

These rights are not absolute and may depend on the circumstances and lawful basis involved.

Requests can be made using:

support@emberandmotion.com

We may need to verify your identity before fulfilling a request.

14. Complaints

If you have concerns about how your personal information has been handled, please contact us first so that we can investigate.

You also have the right to complain to the UK Information Commissioner's Office.

15. Third-Party Links

The Ember and Motion website may contain links to third-party websites, portfolios, social platforms or other services.

We are not responsible for the privacy practices of third-party websites. Their own privacy policies apply when you leave our website.

16. Children

The website is not specifically directed at children.

Where a project involves a person under 18, appropriate parental or guardian involvement, permissions and production safeguards will be required where applicable.

17. Changes to This Policy

This Privacy Policy may be updated where the website, services, legal requirements or data practices change.

The current version will be published on this website with its latest revision date.

18. Contact

For privacy-related questions or requests:

Ember and Motion / Mr. Noire Co.
Email: support@emberandmotion.com
United Kingdom